Customers For Life Support Team
Professional, Friendly, Supportive Call Agents
Professional, Friendly, Supportive Call Agents
Keeping all outbound calls in the call centre will allow a consistent call each and every time. Often, when dealers are phone-shopped, we obtain different results, despite asking the same question.
When customers attend seminars, dealerships report increased customer retention (80% or more), increased customer satisfaction and increased customer loyalty.
Outbound caller training Inbound caller training Pre-recorded calls prior to training session Full training center with visual and audio hardware support
Keeping all inbound and outbound calls in our call center will allow a consistent call each and every time. Often, when dealers and any business is phone shopped, we obtain different results, despite asking the same question. Scripting and regular monitoring is key.
Our team is trained to bring up each customer file on every call and attempt to sell car maintenance or ask about a current quote to achieve the ultimate goal with a live online booked appointment. This process can be done with any product.
Our platform streamlines communication to keep customers informed, engaged, and satisfied with timely, personalized updates.
Advance reporting provides dealerships with detailed insights and analytics to optimize performance and drive informed decision making.
Enhanced transparency keeps dealerships and customers informed with clear, real-time updates on service status and pricing.
Customers For Life has decades of experience working exclusively with car dealerships. Our deep industry knowledge ensures every call supports dealer goals like retention, CSI, and appointment booking.
Our team is fully trained on proven scripts and dealership processes for both inbound and outbound calls. This ensures every customer interaction is professional, consistent, and on-brand.
Dealers can request live calls and receive daily performance reports. This transparency allows for immediate feedback and ongoing quality assurance.
With voice cast and text messaging, we can reach thousands of customers quickly and cost effectively. Each campaign includes detailed reporting and full customer response tracking.
Customers for life is used by major auto groups to boost customer satisfaction and retention. Our long term partnership speak to the consistent results we deliver.